After inquiring on several attempts to see if the current replacement tubes fit my unit and not given a straight answer, I just ordered the available tubes. They did not match up. (non-refundable) I opted for the same fix others suggested and relieved the slots with a rotatory tool so they would work. Not the best fit, but it seems to be functioning appropriately.
After inquiring on several attempts to see if the current replacement tubes fit my unit and not given a straight answer, I just ordered the available tubes. They did not match up. (non-refundable) I opted for the same fix others suggested and relieved the slots with a rotatory tool so they would work. Not the best fit, but it seems to be functioning appropriately.
The description for the item implied that these elements would not fit my heater because it was a couple years old. However, after exchanging a couple messages with customer support, they assured me they would work. So, I ordered and they are working great.
The description for the item implied that these elements would not fit my heater because it was a couple years old. However, after exchanging a couple messages with customer support, they assured me they would work. So, I ordered and they are working great.
Found these on the website, clicked order boom. receive them, tear my heater down to replace them and they dont fit. My heater was manufactured 2017, missed the small print that says i gotta call Heatstorm if my heater is old for parts. Great. So now i have a heater i can either break out the dremmel and make these fit or call customer care and see if maybe they have the ones to fit my heater. Was stunned to have the heater work for 5 years, crappy this is how it turns out
After inquiring on several attempts to see if the current replacement tubes fit my unit and not given a straight answer, I just ordered the available tubes. They did not match up. (non-refundable) I opted for the same fix others suggested and relieved the slots with a rotatory tool so they would work. Not the best fit, but it seems to be functioning appropriately.
After inquiring on several attempts to see if the current replacement tubes fit my unit and not given a straight answer, I just ordered the available tubes. They did not match up. (non-refundable) I opted for the same fix others suggested and relieved the slots with a rotatory tool so they would work. Not the best fit, but it seems to be functioning appropriately.
The description for the item implied that these elements would not fit my heater because it was a couple years old. However, after exchanging a couple messages with customer support, they assured me they would work. So, I ordered and they are working great.
The description for the item implied that these elements would not fit my heater because it was a couple years old. However, after exchanging a couple messages with customer support, they assured me they would work. So, I ordered and they are working great.
Found these on the website, clicked order boom. receive them, tear my heater down to replace them and they dont fit. My heater was manufactured 2017, missed the small print that says i gotta call Heatstorm if my heater is old for parts. Great. So now i have a heater i can either break out the dremmel and make these fit or call customer care and see if maybe they have the ones to fit my heater. Was stunned to have the heater work for 5 years, crappy this is how it turns out