Have not yet received remote. Could you check on your end about shipping?

We first learned about this heater when we were dining outside at a restaurant in Virginia. The heater was by our table and radiated a great deal of heat. When we returned home, we ordered the product. Assembly was easy.

Fast shipping

Energy Wise Solutions was the only place that had the replacement infrared element for outdoor heater. I look all around and couldn’t find nobody online that had them. They had great service and it was shipped out fast.

Tried to turn on the heat and nothing. It has power but won’t fire up. I’ve had it less than 2 years. Also it will not warm up a 1000 sq foot area like I was told when I called them to ask

Was not right for my needs, but I chose to take the chance. But is amazing price and I think I’ll use them one day. Glad I bought them. Were packed properly and shipping time was great. Thanks

I had purchased one as these 1500 watt outdoor heaters and it malfunctioned after about 8-10 months so I called in to customer service to possibly get another switch as I opened it up and noticed that the switch area was burned out. To my surprise the gentleman on the phone told me that they will send out another part and about a couple of weeks later I noticed a brand new in the box heater with the tripod and all at my doorstep. Talk about world-class customer service. I can Confidently say that this company cares about its customers. Bye with confidence and stay warm my friends.

Excellent. Just exactly like the original. Great service.

Everything was perfectly packaged, and it came within a reasonable amount of time. Videos online made it easy to replace to heat element, and it worked well. Used it all night Saturday, and it worked perfectly.

Excellent product backed by excellent customer service (including warehouse and distribution)!!! :-)

I purchased the wrong kind and have not installed it yet

works great i wish the cord was longer and it had feet, but i like the it works with Google home

Bought 2, one for spare. Easy to replace old one. Great packaging— no damages

I have a detached garage that also doubles as a shop. Allows me to work in the garage in the winter.

I was looking to heat my 720sf garage/work shop with 9' ceiling. This little heater fit the bill, have had it about a month in CNY and it keeps it at a nice working temperature even on a few sub zero days. My only complaint is that it is to far from my wifi to connect, and not willing to use my phone as a hotspot. So far this seems to be a great product.